The questions we are asked most.

Working with a travel advisor turns trip planning into a considered, stress-free experience. We bring deep destination, hotel and touring expertise to the process to ensure a high-quality, seamless journey. We also have access to insider rates, value-added upgrades and amenities that are not available to the general public. Even when the price is the same, the experience is not: through our trusted partnerships, your stay is enhanced by relationships that translate into VIP treatment and elevated service.

We are a bespoke, membership-based travel collective. Members receive expertly designed journeys, tailored support, and insider perks, all grounded in our philosophy: your map, your compass, your journey — Elevated. Membership is offered at four levels so you can choose the relationship that matches how often and how you travel.

Membership is an ongoing advisory relationship. Rather than starting over with every journey, we retain what we have learned about your preferences, hotels, room types, pace, dining, and the details that matter, so each trip is easier and more personal than the last.

Every journey starts with a discovery call. Whether you know exactly where you want to go or are looking for inspiration, we gather your preferences, pace, priorities and travel history before any research begins.

While American Express bookings may offer some perks, their call center representatives often lack firsthand travel experience and destination expertise, and cannot provide the personalized guidance today's travelers expect. When you book with Carte & Compass, you receive the same, if not better, benefits through our preferred partnerships, including VIP amenities, exclusive access, and tailored service. More importantly, you gain a dedicated travel advisor who connects directly with the hotel's on-property team to ensure every detail is handled with care. We are also happy to book your travel using your American Express card, so you continue to earn all your points without sacrificing service or experience.

No. Hotel bookings through us are always free, and no membership is required — you can simply send us the hotel you have chosen and we will book it for you. We would always rather you book through us, because the room costs the same or less and you arrive as a preferred VIP guest, with access to upgrades, complimentary breakfast, a resort or spa credit, and flexible check-in and check-out wherever our partnerships offer them. This is what we mean by Go Your Own Way: you already know where you are going, we simply make the stay better.

Yes. Through our flight desk, we handle economy, premium economy, business, and first-class bookings. There is a $50 fee per flight, and you gain access to a 24-hour support line if anything changes with your travel.

We can add your frequent flyer or loyalty numbers to your reservation, but we are not able to book using your points.

Airbnb does not currently work with travel advisors. We do have access to a large portfolio of beautiful, professionally managed villas around the world, so if you are looking for a home-away-from-home, we can help.

Yes, and we highly recommend it. Travel insurance can cover trip cancellation, medical emergencies and lost luggage. We can guide you to options that fit your trip and your needs.